Help & Guidance

Member FAQ

Everything you need to know about playing with Total Footy
13 Topics Coventry FC Community
👋

Getting Started

Create a free account at totalfooty.co.uk. Once registered you can start browsing and signing up for games straight away.

  • An active TF account
  • Sufficient credit balance to cover the game cost
  • Appropriate footwear for the surface (astro, grass or indoor — check each game listing)
  • Shinpads are recommended but not required

Games & Registration

Log in, navigate to the Games page, and click on a game to open it. Hit the register button to secure your spot. Payment is taken from your credit balance at that point.

Go to your Profile and follow the top-up instructions. Credits are added to your account and used automatically when you register for games.

Gold
Games visible up to 28 days in advance.
Silver
Games visible up to 3 days (72 hours) in advance.
Bronze
Games visible 24 hours before kick-off.
White
Account suspended — no games visible.
Black
Account suspended — no games visible.

Star ratings (1★–5★) indicate the expected level of play. They are a guide to help you choose games suited to your ability.

Yes. If you are confirmed in a game you can register another TF member as your +1, or bring a guest who does not have an account. Both options carry the same cost as your own spot, which comes from your credit balance.

Open the game on the Games page and hit the Drop Out button. Your credit will be refunded to your balance. Please note: dropping out with less than 3 hours' notice before kick-off may incur a discipline point. Do so as early as possible so your spot can be filled.

When a game is full you can join the backup list. If a confirmed player drops out, backup players are contacted in order. Confirmed backups have guaranteed entry if a spot opens.

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Reliability Tiers

Your tier reflects your reliability as a player based on your attendance record and discipline history. It affects how early you can see and register for games.

Gold
Top tier. Best visibility window. Awarded to reliable, active players.
Silver
Standard tier for most players.
Bronze
Reduced visibility. Typically a result of accumulated discipline points.
White
Suspended. Cannot register for games. Temporary.
Black
Banned. Account permanently suspended pending review.

Your tier is calculated automatically based on a combination of your game attendance rate and your rolling discipline points, measured over your last 10 completed games.

Maintain a strong attendance record, show up on time, and avoid discipline points. Tier recalculations happen automatically after each game is completed.

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Discipline Points

Discipline points are recorded when a player behaves in a way that negatively affects the group. Points accumulate and affect your tier. They are reviewed on a rolling basis across your last 10 completed games.

  • Not Ready (0–5 mins late) — Being unprepared or not on the pitch when the game starts.
  • 5–10 Minutes Late — Arriving noticeably late after kick-off.
  • 10+ Minutes Late — Arriving significantly late.
  • Late Drop Out — Dropping out with less than 3 hours' notice.
  • No Show — Confirmed for a game and not turning up at all.

Points are assessed on a rolling window of your last 10 completed games, so older points naturally fall off as you play more.

Yes. Contact an organiser or admin if you believe a point was recorded in error. All discipline entries are logged with the relevant game.

🏆

Man of the Match

After a game is completed, admins open a voting window. All confirmed players from that game receive a notification and can cast one vote each for their MOTM. Voting is open for 24 hours.

Only players who were confirmed for that specific game can vote. You get one vote per game and you cannot vote for yourself.

By default the winning team's players are on the ballot. Admins can add players from the opposing team if warranted. For external games, all our players are eligible.

The player with the most votes is crowned MOTM. The result is displayed on the completed game page and on their player profile.

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Game Chat

Every game has a live chat thread visible on its page. It is a place for match build-up, banter, and communication between players.

Anyone who can view the game URL — including non-registered visitors — can read the public chat. You do not need to be signed in to read it.

Only confirmed registered players for that game can post messages.

Once teams have been set by an organiser, registered players gain access to a private team chat visible only to their own team. Switch between PUBLIC and your team tab at the top of the chat panel. Team chat is never visible to the opposing team, guests, or anyone not in your team.

Yes. Chat messages are saved and visible for the duration of the game lifecycle. Admins can moderate and remove messages where necessary.

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Direct Messaging

Yes. Every player profile has a Send Message button. Tap it to open a private direct message thread with that player. Your conversation is visible only to you and the recipient.

Navigate to Messages in the sidebar or bottom navigation. Your most recent conversations are listed here, sorted by latest message. Unread messages show a red indicator on the Messages icon.

Yes. On the Messages page, tap the + NEW button and search for any player by name or alias to start a thread.

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Leaderboards & Stats

Navigate to the Players section. You can view all players, their appearances, wins, win percentages, and MOTM counts. Sort and filter by different time periods.

  • Total appearances
  • Wins and win percentage
  • MOTM wins and MOTM percentage
  • Tournament wins
  • External game wins

Appearance count, wins, win percentage, and MOTM stats are visible on a player's public profile. Your tier and badges are also visible to the community.

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Refer a Friend

Every TF member has a unique referral link. Share it with a friend — when they sign up via your link, you're connected as referrer and referee.

Your referral link is in the Refer a Friend section of your Profile page. Copy it and share via WhatsApp, social media, or directly to a friend.

Yes — your Profile page shows a full breakdown: each friend you've referred, whether their activation bonus has been paid, how many sign-ups they've made, and your total earned per person.

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Badges

Badges are displayed on your profile and recognise milestones, loyalty, and achievement within the TF community.

  • TF All Star — Rewarded to our best players and gives access to external games.
  • Appearance Badge — Awarded automatically when you reach significant appearance milestones.
  • MOTM Badge — Awarded automatically when you reach significant MOTM milestones.
  • New — Shows for your first 30 days as a member.
  • MOTM Streak — Awarded for winning MOTM in consecutive games.

Appearance and MOTM badges are awarded automatically when you hit the relevant milestone. TF All Star is granted manually by admins only.

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Your Profile

  • Profile photo
  • Alias / display name
  • Squad number
  • Social links (TikTok, Instagram, YouTube, Facebook)

Yes. Other players can tap your name anywhere on the website to view your public profile — including your alias, tier, badges, appearances, and social links. Your phone number and email are never visible to other players.

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Venues

TF runs games at multiple venues across Coventry and Nuneaton. Each game listing shows the venue name and address. Venue pages include parking information, pitch type, boot requirements, and any special instructions.

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Contact & Support

  • Use the Contact Us button in the website sidebar
  • Message an admin directly via the messaging system
  • Join our WhatsApp community — tap here to join
  • Reach us on Instagram — @total_footy_cv